Posts From November, 2022

Endpoint Management - Service Level Automation

Deploying Components Based on Service Levels

Many MSPs offer different Operational Service Levels that include different products and varying levels of monitoring or automation. This has often resulted in complex configurations of filters and automation policies tied to scripts linked directly to customers. The RMM Suite can drive automation based on a "Class of Service" value that's defined as a customer custom field or at an organizational (group) level for simple operation.

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