Posts in Category: General

Implementing Security Roles the Right Way

Learn how to set up effective security roles for your VSA
Defining effective user security roles provides you with an added layer of security within your VSA. User Roles define which modules and settings a user can access from the VSA console. While there is no “one size fits all” model, the concepts... read more
 

The Real Price of Automation

I talk to a lot of MSPs about automation, and invariably we discuss our automation tools. It always surprises me when an MSP says, “we’re too small for that” or “I don’t think we could afford that!”. That usually leads to an interesting... read more
 

Results from a year of using the RMM Suite

It recently passed the 1 year mark of using the RMM Suite in our MSP practice (Baroan Technologies - www.baroan.com). Instinct told us that things were operating better - fewer tickets, more customers, no increase in staff - but just how much better ... read more
 

The Origin of MSP Builder

The Origin of MSP Builder
MSP Builder first came about when Baroan Technologies developed a short video that described what an MSP was, what it did, and how it could help businesses better manage their IT infrastructure. It works well for web marketing and as an introductory ... read more