A place to make requests for new MSP Builder RMM Suite features and capabilities.
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Have you any documentation around how we would go about configuring RMMSuite to detect a new specific Role or Application on a server, and then automatically apply service monitor sets based on those roles?
For example, we use Nakivo Backup & Replication (Similar to Veeam) on some of our sites - if possible, we'd like to be able to automatically detect that product, and automatically apply service & event log monitors to generate alerts on our PSA.
This would be useful for other applications as well and would be a great tool for us, if it were possible!
The method for creating service and Event Log monitors is described in the Core Automation Guide starting on Page 11 and in more detail on page 51. It thoroughly explains the concepts behind the naming of monitor sets so they can be parsed by ITP.
There is a How Do I article explaining the process to customize the Daily Audit.
The general concept is:
It may sound complex, but aside from the up front research to determine what to monitor and what priorities to assign, this should take just 15 minutes or so to complete.
Awesome Glenn - Thanks for this, i'll give it a go this week :)