MSP Builder is a "sister company" of Baroan Technologies, a managed service provider in the NYC metro area. Baroan has been providing remote managment and other IT services to our clients since 1997. MSP Builder originally offered video clips to MSPs that explained the benefits of managed services. in 2016, we began offering tools that enhance the MSP experience with Kaseya VSA in particular and managed services in general.
Our core values of continuous improvement and always doing our best for our clients make us hypersensitive to the effectiveness and efficiency of every tool we use to deliver our services, and how those tools work together. When we identify an issue or an opportunity, we do everything we can to find the right solution. If that solution doesn’t already exist, we create it ourselves. Every tool on this site has been developed, tested, and used by our MSP practice. The MSP Builder RMM Suite has been used in production by Baroan’s VSA platform since July 2015 on over 3000 endpoints.
We understand how MSPs operate and what they need to be effective.