Welcome!

MSPs worldwide use solutions and services from MSP Builder to:

  • Significantly reduce alert noise from overwhelming their help desk;
  • Reduce the administrative overhead of their RMM platform;
  • Employ automation to maintain systems and remediate events;
  • Develop operational standards across their customer base;
  • Optimize operation of their Kaseya VSA platform.

Growing from MSP roots, we're sensitive to the specific needs of Managed Service Providers. Take a look around, you'll like what you see!

 Recent Updates:
  • Updates to our Daily Maintenance tool are now available soon that will allow application and role-specific tasks without system-specific configurations. The Control parameter now supports a "ROLE" argument.
  • Many tools are being updated to use the VSA APIs. The Daily Audit tool, for example, now directly updates custom fields, making it much easier to customize.
  • The Advanced Ticket Processing module rewrite is under way and should be availble by end of summer! 

Recent Blog Posts

  • Recovering Policies that have Disappeared

    When Policies Disappear...

    Many MSPs have complained recently about policies (and possibly other objects) disappearing when they are moved within a specific group, or moved and dropped into a group. … more

MSP Tool Chest

From the Multi-Tool for Service Desk Automation to Log Manager & the Universal Login Script for standardized administration, these tools pack a serious punch for MSPs through standardization and best practices.

VSA Enhancements

Our RMM Suite automates much of the daily VSA operation by automatically identifying and deploying monitor sets, scheduling updates, and running regular maintenance to keep systems running smoothly.

Professional Services

MSP Builder is the "expert in your back pocket" for many Kaseya MSPs. From onboarding and optimization of your VSA to self-paced video-based training, we've got you covered.