MSPs worldwide use solutions and services from MSP Builder to:
- Significantly reduce alert noise from overwhelming their help desk;
- Reduce the administrative overhead of their RMM platform;
- Employ automation to maintain systems and remediate events;
- Develop operational standards across their customer base;
Optimize operation of their Kaseya VSA platform.
Growing from MSP roots, we're sensitive to the specific needs of Managed Service Providers. Take a look around, you'll like what you see!
Recent Updates:
- Updates to our Daily Maintenance tool are now available soon that will allow application and role-specific tasks without system-specific configurations. The Control parameter now supports a "ROLE" argument.
- Many tools are being updated to use the VSA APIs. The Daily Audit tool, for example, now directly updates custom fields, making it much easier to customize.
- The Advanced Ticket Processing module rewrite is under way and should be availble by end of summer!
Recent Blog Posts
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Recovering Policies that have Disappeared
When Policies Disappear...
Many MSPs have complained recently about policies (and possibly other objects) disappearing when they are moved within a specific group, or moved and dropped into a group. … more