MSPs worldwide use solutions and services from MSP Builder to:
- Intelligently process alerts and deliver tickets to their PSA;
- Significantly reduce alert noise from overwhelming their help desk;
- Reduce the time and effort of managing their RMM platform;
- Employ automation to maintain systems and remediate events;
- Develop operational standards across their customer base;
Growing from MSP roots, we're sensitive to the specific needs of Managed Service Providers. Take a look around, you'll like what you see!
Recent Updates:
- The Advanced Ticket Processing module has been released.
- Interface to any PSA.
- Auto-Remediation via agent procedure.
- After-hours notifications.
Recent Blog Posts
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Recovering Policies that have Disappeared
When Policies Disappear...
Many MSPs have complained recently about policies (and possibly other objects) disappearing when they are moved within a specific group, or moved and dropped into a group. … more