Welcome!

MSPs worldwide use solutions and services from MSP Builder to:

  • Intelligently process alerts and deliver tickets to their PSA;
  • Significantly reduce alert noise from overwhelming their help desk;
  • Reduce the time and effort of managing their RMM platform;
  • Employ automation to maintain systems and remediate events;
  • Develop operational standards across their customer base;

Growing from MSP roots, we're sensitive to the specific needs of Managed Service Providers. Take a look around, you'll like what you see!

 Recent Updates:
  • The Advanced Ticket Processing module has been released.
    • Interface to any PSA.
    • Auto-Remediation via agent procedure.
    • After-hours notifications.

Recent Blog Posts

  • Recovering Policies that have Disappeared

    When Policies Disappear...

    Many MSPs have complained recently about policies (and possibly other objects) disappearing when they are moved within a specific group, or moved and dropped into a group. … more

Seamless Integration

Go beyond the typical collections of monitors or procedures with a fully-integrated solution that seamlessly brings automation and simplified management to your Kaseya VSA.

Still working IN your business?

Our RMM Suite automates much of the daily VSA operation and administration, allowing you to spend more time focusing on your business instead of in it.

Professional Services

MSP Builder is the "expert in your back pocket" for many Kaseya MSPs. We help with all aspects of Kaseya VSA and MSP operations.