MSP Builder Blog

Security Starts with Best Practices

and some common sense, too!

Security is the latest buzzword in technology, and everyone is looking at products and services to help secure their environment. What amazes me is that when you ask about documented Standards and Practices, I usually hear crickets chirping. Consider these common "best practices" you already follow:

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Posted by Glenn Barnas Sunday, October 21, 2018 10:33:00 AM
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Recovering Policies that have Disappeared

Works for Procedures, too!
When Policies Disappear... Many MSPs have complained recently about policies (and possibly other objects) disappearing when they are moved within a specific group, or moved and dropped into a group. If you are on On-Prem VSA user, the following... read more
 
Posted by Glenn Barnas Wednesday, June 20, 2018 12:39:00 PM Categories: VSA Administration
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An Effective Patching Process

Of all the MSPs that I speak with, patching is the one component that everyone says that they use. Once we dig in a little deeper, I’m amazed by how few MSPs use this fundamental platform component as effectively as it can be. Most of the... read more
 
Posted by Admin Sunday, April 15, 2018 3:03:00 PM Categories: Patching
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The Real Price of Automation

I talk to a lot of MSPs about automation, and invariably we discuss our automation tools. It always surprises me when an MSP says, “we’re too small for that” or “I don’t think we could afford that!”. That usually leads to an interesting... read more
 
Posted by Glenn Barnas Friday, March 30, 2018 7:56:00 PM Categories: General
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Managed Variables - Take 2

VSA Managed Variables, Problems, and SaaS-Friendly Solutions Well, just one month ago, I discussed using Managed Variables, and reviewed some of the challenges with them. A current bug in VSA leaves us with the inablilty to deal with undefined... read more
 
Posted by Glenn Barnas Monday, March 19, 2018 4:15:00 PM Categories: Agent Procedures
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